In almost all major crypto communities lurk scammers who impersonate official customer service agents, attempting to lure target users into giving away their mnemonic phrases or private keys. Once users provide such information, they will be stripped of all the funds stored in their wallets.
To avoid falling victim to such scams, we strongly recommend that all users double-check the identity of any support agents claiming to represent TronLink when seeking assistance in the community. If you are unsure about an agent's identity, please take a screenshot of the agent and send it to TronLink's official email address for verification. Please note that TronLink does not contact its users directly to request their private keys. If you receive such a request, please reach out to TronLink's official email address to report any fraudulent customer service accounts.